Privacy Policy

1. Introduction

This policy sets out the approach of Quantiflashq (“we”, “us” or “our”) to privacy management for our website (“Website”) and our products and services (the “Services”). Protecting your privacy and keeping your information confidential are core values of our business.

Our Website and our Services may contain links to third-party sites and services, but we are not responsible for their privacy practices. We encourage you to review their respective privacy policies before use.

All data we collect in connection with our Services is treated with the utmost confidentiality. We employ advanced technical, security and organisational measures to protect Personal Data (as defined below) against unauthorised access, accidental loss, destruction, theft or disclosure.

When you provide your information through our website, you may be asked for personal data, such as your name, email, telephone number, date of birth and identifying details. This information may be used for identity verification, information management, technical support and the fulfilment of contractual and legal obligations. With your consent, we may send you updates about products and services via SMS, email and similar channels. You have the option to change your notification preferences and to unsubscribe from specific communications.

Information we collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point at which we ask you to provide your personal data. If you contact us directly, we may receive additional information about you, such as your name, email address, telephone number, the contents of the message and/or the attachments you send us, and any other information you choose to provide. When you register an Account, we may ask you for your contact details, including information such as your name, company name, address, email address and telephone number.

2. Website: Visitors and Users

2.1 General

This section clarifies how data is collected from Website visitors (“Visitors”), users (“Users”) and business partners (collectively “Partners”). Personal Data includes information such as IP address, contact details and other identifiers, in accordance with data protection laws.

2.2 Collection and use

By accessing the Website, you consent to the collection and use of your Personal Data. If you do not agree, we advise against visiting the Website. We may collect data through page views, IP tracking and cookies, as well as from information you provide voluntarily.

2.3 Purposes of processing Personal Data

We process Personal Data to improve, understand and personalise the Website and the Services, for purposes such as accuracy, support and the fulfilment of contractual obligations. Processing is based on consent or on legal grounds.

The principal purposes and legal bases for processing Personal Data are set out below:

Purpose Legal basis
Account registration Fulfilment of contractual obligations
Provision of the Services Fulfilment of contractual obligations
Operational updates Fulfilment of contractual obligations
Support and responding to enquiries Legitimate interests or performance of the contract
Personalised services, advertising, marketing Legitimate interests or consent
Development of new Services Consent and legitimate interests
Marketing communications Consent
Campaign analysis Legitimate interests or consent
Service support activities Legitimate interests or performance of the contract
Statistical analysis Legitimate interests
Protection of rights and interests Legitimate interests or legal obligations

2.4 Sharing of Personal Data

We may share your data with suppliers, Partners and contractors. For those located in the European Data Region, processing complies with the GDPR and the relevant Data Protection Laws.

3. Partners

3.1 General

We process specific categories of data to support the Services and collaborate with Partners. Partners manage their own data, providing us with secure access as required.

3.2 Processing of Personal Data

We rely on the consent of Partners or on legitimate interests for processing. Aggregated data may be created for development purposes.

3.3 Data Controller/Data Processor

We act as either the Data Controller or the Data Processor depending on the type of data:

  • Visitor/User data: Data Controller
  • Partner data: Data Processor

All data is stored securely, in accordance with strict security standards with physical, technical and organisational safeguards.

3.4 Data protection by third parties

Where Personal Data is processed on third-party platforms:

  • We act as the Data Processor
  • We follow the instructions of the third parties
  • We ensure secure processing
  • We notify data breaches
  • We refrain from subcontracting without consent
  • We restrict processing outside the EEA without consent

Consent is required for electronic marketing, with the option to unsubscribe.

4. Security

We have administrative, organisational and technical security measures in place to protect Personal Data against unauthorised access, disclosure or damage. Where data is shared with third parties, we ensure that comparable data protection standards are applied. Notwithstanding these safeguards, complete immunity from breaches cannot be guaranteed and Users accept such risks.

5. Cookies

Our Cookies Policy provides details on the types of cookies and tracking technologies used, the purposes for which they are used and how to manage your cookie preferences.

6. Links to other sites

The Website may include links to external sites beyond our control. We accept no responsibility for the content or privacy practices of such sites and we advise you to review their respective privacy policies before providing any Personal Data.

7. Retention and deletion

Personal Data is retained only for as long as necessary. Account holders are responsible for the timely deletion of data. Upon termination of the account or partnership, data is deleted in accordance with legal requirements and our policies.

Withdrawing consent to the processing of Personal Data may limit access to certain Services, without any claim being made as to their availability.

8. Your rights

8.1 Right of access

To confirm whether Personal Data is being processed, to access the data and to understand the purposes of the processing and the associated rights.

8.2 Right to rectification

To correct inaccurate Personal Data and to complete incomplete data.

8.3 Right to erasure

To request the erasure of Personal Data in specific cases.

8.4 Right to restriction of processing

To request the restriction of processing under certain conditions.

8.5 Right to data portability

To receive the data in a structured format or to transfer it to another data controller.

8.6 Right to object

To object to processing based on legitimate interests or for marketing purposes.

8.7 Right to withdraw consent

To withdraw consent to processing at any time.

9. Advertising and marketing materials

Consent is obtained to use your Personal Data for advertising and marketing purposes. You may withdraw such consent by sending written notice to the email address provided.

10. Acceptance of this Policy

By using the Website and the Services, you acknowledge and accept this Policy. If you do not agree, please refrain from using the platform. We may update this Policy, and continued use constitutes acceptance of any changes.

11. Legal obligation to disclose Personal Data

We may disclose Personal Data where we consider it necessary to establish identity, to initiate legal proceedings or as required by law.

12. Data Protection Officer

For privacy-related enquiries, our designated Data Protection Officer is available at [email protected].